Almhof Team

We pride ourselves on a culture of dedication, integrity, and warmth.

Our team is full of unique personalities – and we see that as one of our biggest strengths. As a 4-star superior and 5-Smiley children’s hotel with 66 apartments and suites, and about 60 dedicated staff, we’re proud to be part of Kinderhotels Europa. Our mission? To make sure every guest – big or small – enjoys an unforgettable, happy holiday. We’re all about creating a warm, welcoming atmosphere you’ll never want to leave.

We’re delighted that our hard work has been recognised with awards from Best Health Austria, the Relax Guide, the Land Tirol, Rolling Pin, and hogast. Mutual respect, openness, and reliability are at the heart of how we work – both in our team and with our guests. For us, “team spirit with enthusiasm” isn’t just a phrase; it’s how we do things, every single day.

Our goal is simple: to make every guest feel truly cared for, with genuine warmth and hospitality. We work together, support each other, and always pull in the same direction. Everyone here gets to enjoy a relaxed, fun working environment – because we believe work should be enjoyable. And we’re big on learning and growing too, which is why we encourage everyone to keep developing their skills and knowledge.

Learning is like rowing upstream, not to advance is to drop back.

The 9 Rules of the Almhof Family

Guests come first – they are the reason we are here, at the heart of everything we do.
Treat everyone the way you’d like to be treated.
We lead by working together, supporting each other, and showing real appreciation – trust is key.
Our vibe is cheerful and upbeat, but always professional and on point.
Our hotel is all about open, honest communication between guests and staff.
We tackle problems head-on, with energy and a positive attitude – and we sort things out quickly.
Every day is a fresh start!
We believe in getting things done efficiently.
Teamwork matters – we encourage everyone to work together, at every level.

How We Work with People – We Inspire Our Guests Because We Love What We Do

We use our skills and personalities to ensure that every guest feels better cared for than they expected.
We want our guests to feel completely at ease, so we’re natural, spontaneous, and let our true selves shine through.
We take the time to chat with our guests, learn their names, and find out what will make their stay extra special.
We genuinely care and make it our personal mission to help every guest enjoy their holiday to the full.
We always introduce ourselves by name and let guests know they can come to us with any questions.
We aim high and work together as a team to meet expectations – and if something isn’t perfect, we put it right quickly.
We’re ourselves around our guests, building real connections while keeping things professional, so everyone feels relaxed and comfortable.
We enjoy working together and having fun at work, and we love sharing that positive energy with our guests – especially making sure the kids have a great time.
We create memories that guests will take home and remember, giving them every reason to come back and see us again.

Every member of our team is a true host.

What Makes an Ideal Host?

Gives guests a warm, genuine welcome
Shares helpful tips and information
Takes real interest in each guest
Helps guests connect with one another
Delivers attentive service and great hospitality
Shows care and thoughtfulness in everything they do
Joins in activities and creates memorable moments with guests

What You’ll Get

The chance to be part of a friendly, supportive team where trust and a great atmosphere are a given from day one.
A welcoming, family-like environment where everyone feels at home.
Clear job roles and a solid quality management system, so you can settle in quickly and work independently with confidence.
Comfortable accommodation: a single room, or a double for couples, with shower, WC, TV, and free internet.
Delicious meals provided free of charge – even on your days off.
Complimentary non-alcoholic drinks from the vending machine, plus a great selection of coffee and tea.
Free use of our in-house laundry. You’ll also have access to our Water World, saunas, tennis hall, cardio fitness area, and even the hotel’s ski lift – all at no extra cost.
The chance to join our staff academy and keep learning new things.
Regular feedback and support through staff appraisals.
Ongoing opportunities for professional development, with in-house training, seminars, and targeted external courses.

What We’re Looking For

A genuine, friendly smile and approachable attitude.
Willingness to help out guests, colleagues, and the management team – both on and off duty when needed.
Attentiveness and a good ear for what our guests want and need.
Patience and understanding, especially with our younger guests.
Team spirit and a positive, collaborative approach to work.
Discretion and respect for privacy at all times.
Consideration for colleagues, whether at work or in staff accommodation.
A neat appearance and care when handling food and equipment.
A sense of responsibility towards our guests and the company.

Interested in joining our team? Send us your application today! Peter Kammerlander, Hotel Almhof 45 6281 Gerlos – Tel: +43-5284-5323 Mobile: +43-664-5147493 e-mail: peter.kammerlander@familyresort.at